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From "how much is it" to a booked trial class

A gym conversation almost always starts at the price. The template answers the price and, in the same message, offers the trial class: the step that turns a question into a visit.

The menu your customer sees on day one

Copied verbatim from the flow the engine runs. It is not an example: it is what gets installed. The template ships written in Spanish, the language of our support in Paraguay and Ecuador.

Gym

What this template carries that another does not

Price opens the door, it does not close it

After the plan list and the joining fee, the same node invites you to come and see the gym with a trial class. Price stops being the end of the conversation.

Freezing and cancelling, without a fight

Both have their own branch and written conditions. Hiding the cancellation retains nobody: it annoys someone who was already leaving, and they tell people.

After hours, the trial stays requested

With the gym closed the flow saves the request with the person's phone number, to call the next day. Intent is not lost overnight.

This is how it answers in your industry

  1. Customer

    Hi, can I come see the gym?

  2. AbyNova

    Of course. We will book you a trial class with a trainer. Tomorrow we have 3:30 pm or 5:00 pm. Which works better?

  3. Customer

    5:00 pm

  4. AbyNova

    Done, I am holding tomorrow at 5:00 pm for you. To confirm it we need the deposit. Here is the payment link.

  5. Customer

    Already paid, sending you the screenshot

  6. AbyNova

    I received your receipt and attached it to your record. A person will verify it and I will confirm here. Your slot stays on hold in the meantime.

The template, in numbers

  • 31 steps in the flow
  • 9 menu options
  • 60 words it recognises

Template tested in conversation, not just validated.

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