It answers at any hour
The same ten questions as always — hours, address, prices, what each service includes — answered instantly, including Sunday at eleven at night.
Assistant for Bitrix24 Open Channels
It answers, books and collects the deposit while you run the place.
The assistant for your WhatsApp, Instagram and Messenger. Pick your industry and it comes ready-written: no AI provider account to open, no API keys to paste, nothing to draft. Everything lands in your CRM.
- 13 industry templates
- 10 tested in conversation
- 829 automated tests
- Reminders 6 h · 2 h · 20 min
No promises
This is how it answers. A complete test conversation.
This is not a marketing campaign or a real customer: it is the dentistry bot talking, unedited.
- Customer
Hi, are you open tomorrow?
- AbyNova
Yes, we are open tomorrow. We do cleanings, orthodontics and emergencies. We have 3:30 pm or 5:00 pm available. Which works better?
- Customer
5:00 pm
- AbyNova
Done, I am holding tomorrow at 5:00 pm for you. To confirm it we need the deposit. Here is the payment link.
- Customer
Already paid, sending you the screenshot
- AbyNova
I received your receipt and attached it to your record. A person will verify it and I will confirm here. Your slot stays on hold in the meantime.
Fields you filled in:0
Look at the last message: the bot does not confirm the appointment. A screenshot is not a receipt, so the slot stays on hold until a person verifies it or the CRM marks the payment. That is deliberate.
That counter is not going to move. Tap all thirteen industries and it stays at zero: that is all the setup there is.
The internal journey
A message comes in. Five areas work. A paid appointment comes out.
The conversation above is what your customer sees. This is what happens on the other side of the counter meanwhile: what the bot checks, what it writes, and the moment it stops deciding and calls a person.
Support channel23:07
The message arrives with the business closed
It comes in through WhatsApp, Instagram, Messenger or your website chat. It is Sunday, eleven at night. The bot opens the conversation with your industry's template.
Conversation opened
- ChannelWhatsApp
- TemplateDentistry
- Time23:07
If they describe symptoms, or if the bot does not understand, it leaves the journey and goes to a person. It does not improvise.
Calendar23:07
It checks the real calendar before offering anything
Each professional's hours, the holidays, and the appointments your front desk entered by hand this afternoon. It offers what exists and nothing else.
Availability checked
- 15:30free
- 17:00free
- 16:15discarded — blocked by the front desk
Payments23:09
It issues the deposit link and receives the receipt
The customer pays and sends the receipt through the same chat. The bot receives it; it does not approve it. A screenshot is not a verified payment, and the bot does not claim it is.
Deposit
- Payment link issued23:08
- Receipt received23:09
- Statusunverified
CRM23:09
It files the receipt on the customer's record
The file stays on the record, not on anyone's phone. The slot is held for two business hours: if nobody verifies it in that window, the time is released.
Customer record
- Receiptattached
- Slotheld 2 business hours
- ExpiresMonday 11:00
Your teamMonday 09:12
A person verifies. Only then is it confirmed
On Monday morning someone on your team looks at the receipt and approves it, or the CRM marks the deal as won. The bot tells the customer through the same chat. It is the one moment in the journey where the bot does not decide.
Appointment confirmed
- Verified byyour team
- TimeMonday 09:12
The journey does not end at the sale: 6 h, 2 h and 20 min before the appointment, the bot writes again.
- 6 h before
- 2 h before
- 20 min before
What this journey does not show, because it does not exist yet: accounting, stock and HR. AbyNova touches the channel, the calendar, the deposit and the CRM. Nothing else.
The other half of the circuit
Monday, eight in the morning. You did none of this.
The five areas above worked with the shop closed. This is what you find when you open — and it is the only honest way we have to show the gain, because we are not going to invent a percentage for you.
08:02
The appointment is already booked
Nobody wrote it down. It was booked on Sunday at 23:09, while you were asleep.
08:03
The deposit is already collected
With its receipt uploaded and checked against the CRM. Monday's till does not start at zero.
08:05
And your hands are free
The face-down phone is not a metaphor: those are the late-night enquiries you no longer answer yourself.
The gain is not that you sell more. It is that at eleven on Sunday night your business stayed open and you did not.
Three steps, and none of them technical
- 1
You pick your industry
Out of thirteen templates you pick the one for your business. It already carries that industry's typical questions, services and way of speaking.
- 2
We connect it
We install the bot in your Bitrix24 Open Channels and load your data: address, hours, staff and prices. If you do not use Bitrix24 yet, we set it up for you.
- 3
The bot answers
From day one it answers, books, reminds and files everything in the CRM. You just look at the calendar.
Any given Tuesday
What happens while you are away
The message that arrives after you close is the expensive one: by tomorrow the customer has booked somewhere else.
1
2
3
4
5
Each template already carries the typical questions, services and hours of that industry. Tap one and the conversation above rewrites itself.
What it does, exactly
It books against the real calendar
Slots follow each professional's own schedule, with holidays and with the appointments your front desk enters by hand. It never offers a time that does not exist.
It collects the deposit and files it in the CRM
The customer sends the receipt, it is attached to their record, and the slot is held for two business hours until a person verifies it or the CRM marks the deal as won.
It reminds them before they forget
Notices six hours, two hours and twenty minutes before the appointment. That is the difference between an empty chair and a full one.
Three things this bot refuses to do
An assistant that talks to your customers can embarrass you in three ways. These three doors are closed in the code and are not configurable.
It gives no medical advice
If someone describes symptoms, the conversation goes to a person. Always, and there is no way to switch that off.
It confirms nothing it cannot confirm
A screenshot is not a receipt. The slot stays on hold until someone verifies the payment or the CRM records it. The bot does not give appointments away.
The channel never goes silent
If the service is suspended or the quota runs out, the bot does not vanish: it greets once and hands the conversation to your team. You will never lose a customer over a problem on our side.
The difference is in what you have to set up
Most bots in this category charge you a subscription and then send you off to open your own AI account and pay for usage separately.
| What you have to do | AbyNova | Bots that require your own AI account |
|---|---|---|
| Opening an account with an AI provider | Not needed | You open it |
| Paying for AI usage | Included in the price | Separate, by usage |
| Writing the bot's instructions | Already written per industry | You write them |
| Knowing how many messages your plan includes | Published on this page | Not published |
| Booking with deposit and receipt into the CRM | Included | No |
| Support | In Spanish, Paraguay and Ecuador | In Portuguese, Brazil hours |
| What happens if the service is suspended | The bot greets and hands off to your team | No published policy |
Pricing and limits, published
These are the limits of each plan. If a provider does not publish theirs, ask them why.
Basic
7-day free trial
US$ 50per month
For a business that opens every day.
- 1 bot on 1 portal
- 3 flows
- 100 nodes per flow
- 5,000 outbound messages per month
- Booking with deposit and receipt
- Reminders 6 h · 2 h · 20 min
- AI-generated replies included
Pro
7-day free trial
US$ 75per month
For several branches, or for a business with a high volume of messages.
- 3 bots on 3 portals
- 10 flows
- 200 nodes per flow
- 20,000 outbound messages per month
- Booking with deposit and receipt
- AI-generated replies included
- 500 external system calls per day
Both plans start with a 7-day free trial, and there is no lock-in afterwards: access lasts exactly the days you paid for. Both include AI-generated replies, already configured: what separates them is volume, not intelligence.
And we handle the setup
The subscription is the bot running. This is getting it running with your business's data, once.
Assisted setup
US$ 400one-time
We do it. You touch nothing technical, not even on installation day.
What it includes
- We install the app on your Bitrix24 portal and connect your channels: WhatsApp, Instagram, Messenger and your website chat.
- We pick your industry's template with you and adapt it: your services, your prices, your address and your way of speaking.
- We load your real calendar: each professional with their own hours, holidays, and the appointments your front desk enters by hand.
- We set up deposit collection, with the receipt landing on the contact's record in the CRM.
- We configure the 6 h, 2 h and 20 min reminders.
- We test the bot in conversation before going live, with the questions your customers actually ask.
- We train your team to take over the conversations the bot hands off.
If your industry is not among the thirteen, we adapt the closest template within this same service.
We do not have customers to show yet
We are new and we are not going to invent logos or testimonials. Here is what you can verify today, before paying anything:
- Complete, unedited test conversations from whichever industry you choose.
- The limits of every plan, published on this very page.
- The full price, with no fine print and no costs that appear later.
- The engine passes 829 automated tests and four rounds of security auditing.
- Who will support you, with a name and hours, before you sign anything.
- How you leave if it does not work for you: no lock-in, access lasts the days you paid for.
Questions
Do I need an OpenAI account or another AI provider?
No. The AI comes included and already configured. You do not open an account with any provider, you do not paste any key and you do not pay for usage separately. It is included in both plans.
Do I need to know how to code or build flows?
No. You pick your industry's template and we connect it to your data. If you want to change something later, we do it.
Does it work if I do not use Bitrix24 yet?
AbyNova runs on Bitrix24 Open Channels. If you do not use it yet, we set it up for you as part of the onboarding.
What happens if the bot does not understand something?
It hands the conversation to your team. It is built to pass the ball rather than invent an answer: if the information is not in your business context, it does not improvise.
Can the bot give medical guidance?
No, and it is not configurable. If someone describes symptoms, the conversation goes to a person.
How many conversations can it handle at once?
Between 60 and 100 active conversations per portal. The ceiling is not ours: it is the two-requests-per-second limit Bitrix24 imposes. It was tested with 150 simultaneous conversations.
Is the US$400 setup fee mandatory?
Yes, and it is paid once. It covers the work of getting the bot running with your business's data: installing the app on your portal, connecting your channels, loading your hours, staff and prices, setting up deposit collection, and testing the bot in conversation before it goes live.
We charge it separately instead of spreading it across the monthly fee because it is work done once. Inside the monthly price, you would be paying for it every month forever.
How is it billed and what happens if I stop paying?
Both plans start with a 7-day free trial. After that, a monthly subscription: access lasts exactly the days you paid for, with no lock-in. If it is suspended, the bot does not leave the channel silent: it greets once and hands off to your team.
What language will I be supported in?
Spanish. The team is in Paraguay and Ecuador and support is in writing, in Spanish — including for customers who run the bot in English or Portuguese.
The bot does talk to your customers in the language of your template. It is the support to you that is Spanish-only.
Do you serve the United States?
No. AbyNova is not offered in the United States.
Twenty minutes and you see it talking
In the demo we show you your industry's bot at work, with your questions and your hours. It is not a slide deck: it is the product running. If it does not convince you, that is fine.
Request a demo